Mark Burgess, best-selling author, and CEO of Iceberg Digital said "In the ever-evolving world of property, innovation is crucial for success. The Norfolk Agents understand this and continuously push the boundaries in the industry. They don't just adapt to the market, they shape it. They are constantly looking for better ways to improve the property experience for both clients and agents. From the thousands of agents in the UK, they stand out as a leader, pioneering new methods and technologies that streamline the buying and selling process. They are the epitome of innovation in the property industry and serve as an inspiration to others in the field to strive for excellence and progress."

On behalf of the Directors of The Norfolk Agents, Shane Ballard says: “We are thrilled to be recognised for this award for the development of our systems and efficiencies, as well as the unparalleled customer experience we have been able to deliver through the incorporation of state-of-the-art technology. This award reflects our pursuit of innovation and our position as a trailblazer in an industry that is known for its traditional approach. We look forward to continuing to push the boundaries of excellence in the future.”