The Norfolk Agents and Me by Shane Ballard (The Norfolk Agents Director).

The Norfolk Agents and Me by Shane Ballard (The Norfolk Agents Director).

Read why I wanted to be part of the Norfolk Agents and why I believe we offer an unrivalled cost effective solution for customers looking to sell or rent their homes across Norfolk!

I am really proud to have been an estate agent for nearly 20 years and love it as much today as I did when I first started my career. I am completely obsessed with both property and Estate Agency in general.

However, in 2017 I returned to Norfolk somewhat fed up and disillusioned. The amazing business in London that I was a Director in was sold to a national corporate and although there were some fantastic people, the game had changed - unfortunately they hadn't! In Norfolk I hadn't really seen anyone I wanted to work for, anyone particularly inspiring or a close comparison to the fantastic business and team in London.


And then I found The Norfolk Agents!

A lovely brand and I loved the board design (Farrow and Ball I believe - definitely chosen by Laura not Ross). A good start. Then the packages. Oh hello! The customer has a choice? Transparency with what it costs! Do they not just charge what they can? This is different and makes a lot of sense. Where are their offices? How can they be so competitive with their fees? Reduce the costs of being on the High Street with a central Hub, invest in brand, people and digital and have capacity to trade far and wide and attract buyers from all over the UK. Amazing! Now we are talking! What are the customers saying? Hundreds of 5 star reviews! There has to be a catch - there isn't and even writing this now gets me excited!

I was Sold or SOLD IT! and keen to meet. A few beers, some uncanny aligned thinking with the directors (Ross and Laura), some solicitor back and forth and I was part of the team!

Since I joined in 2019 it has been interesting to say the least! I did not expect to be three months in, sat in my home office in the middle of a national pandemic and unable to trade. I also did not expect to come out of the lockdown and for it to be possibly the best market I have ever seen. However, what is clear is my decision to join The Norfolk Agents was a very good one and the model works in any market!

I believe that we offer an unrivalled cost effective solution for customers looking to sell or rent their homes across Norfolk (all of it)!. We save our customers thousands of pounds on their agency fees and have saved customers over £1,000,000* in the last two years alone. It amazes me that customers are still being charged 'what the agent can get' and tied into such long contracts.

I am sure 2023 will be a bit of a bumpy ride but I am also sure that it will get better and just like 2008 the market will adjust. Norfolk is a beautiful place to live and if you are looking to sell, let, buy or rent give us a call - It could save you thousands!.



  • Savings is based on a comparison of a High Street Agent charging 1.25%+vat.



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